The Treatment Rooms
Silence, by design
Each room is designed so neighbouring conversations disappear and your phone never feels necessary. Lung Melati walls, sandstone linen, and one signature scent that never changes.
Discover MoreFamily Reflexology & Massage · West Surabaya
Polaris is a family foot reflexology and massage spa in West Surabaya — a small sanctuary where tired bodies find their way home: soft voices, unhurried hands, rooms that are fragrant and orderly.
4,7100 Google reviewsWest Surabaya · near Pakuwon · EN · 日本語 · 한국어 · 中文
The Essence of Polaris
The luxury of Polaris lies not in expensive things, but in the absence of disturbance. One hour here feels like a day away — without ever leaving Surabaya.
Polaris Platinum Reflexology is a quiet-luxury family reflexology and massage spa in Surabaya — located at Pakuwon Square, West Surabaya, about ten minutes from Citraland, near Bukit Darmo, HR Muhammad and the Graha Famili area.
Serene
No loud music, no glowing television. Soft light, the scent of sandalwood and ylang-ylang, and voices that never rise — the atmosphere is part of the treatment.
Warm
Guests are greeted by name, welcomed with warm ginger brew or jasmine tea, and sent home with a farewell cup. For the whole family — from grandparents to teenagers.
Precise
Our therapists work at the pressure you choose — and keep it steady until the very last minute. Every therapist completes technique training before serving guests; your feet are washed with warm water before each session, and linens are changed for every guest.
Treatments & Prices
Twelve treatments drawn from the great traditions of the East — Indonesia, China, Japan and Thailand — each with its own purpose, delivered with the same unhurried calm.
Most Loved
60′ · 90′ · 120′
The Polaris signature — gentle pressure on the reflex points of the feet, in a quiet leather recliner.
from Rp 127.000
Reserve Foot ReflexologyFrom Thailand
60′ · 90′ · 120′
Yoga-like stretches and rhythmic pressure in the Nuad Thai tradition, without oil — for a body longing to be supple again.
from Rp 175.000
Reserve Thai MassageThe Complete Package
120 ′
A 90-minute full body massage paired with your choice of Back/Head, Totok Wajah, or Foot Reflexology for 30 minutes.
from Rp 270.000
Reserve the POLARIS PackageThe Ritual That Never Changes
Warm ginger brew or jasmine tea as you arrive — sit down; there is no need to hurry.
Salt and slices of lime open every session, calming the feet before they are touched.
Warmth that releases the last of the fatigue, just as the body truly settles.
Before you leave, a cup of tea closes the ritual — so the calm follows you home.
The Polaris Story
Polaris is the guiding star — and its fragrance is rooted in Javanese gardens. Jasmine and ylang-ylang, our two signature blossoms, flow into Polaris’s signature batik motif: Lung Melati — a bouquet of jasmine blooming quietly among strings of beads, curls, and ylang-ylang buds.
The Treatment Rooms
Each room is designed so neighbouring conversations disappear and your phone never feels necessary. Lung Melati walls, sandstone linen, and one signature scent that never changes.
Discover More
Foot Reflexology
Foot reflexology is our signature — an Eastern tradition, in the calm of a leather chair. Each point is pressed slowly, unhurried, until your steps feel lighter on the way home.
View the Treatment MenuGallery




The quiet you seek,
the calm that stays.
Clean, cozy cabins and genuinely attentive, individual care. I was pleasantly surprised that my feet were washed at the entrance. They paid attention to all my wishes, and the massage was high-quality.
So long since I felt this good. The therapist is quiet and calming, the staff helpful and friendly. I even left my phone behind and they kept it safe for me.
Every staff is really so kind. Really excellent service. I want to come again next time. Highly recommended.
Polaris Member Card
A free digital member card — just your WhatsApp number and email. Earn points on every treatment, reserve straight from your phone, and enjoy offers made only for members.
Points Every Visit
Points gather automatically with every visit, then convert into treatments or discounts. Our way of thanking you for your loyalty.
Reserve Yourself
Pick your treatment, date, and time straight from your phone — anytime. Our team confirms your schedule via WhatsApp.
One Card, Every Record
See your point balance, visit history, and vouchers in one elegant digital card — including special offers from our partners.
Free · a WhatsApp number & email · access code sent to your email
FAQ
Visit Us
Address
Pakuwon Square, Jl. Mayjend. Jonosewojo No. 25 Blok AK 2
Lidah Wetan, Lakarsantri, Surabaya Barat 60213
Get directions on Google Maps →
On-site parking · Rp 8,000
Opening Hours
Monday–Friday · 10.00–21.00
Saturday–Sunday · 10.00–22.00
No Queues
Your session is confirmed in a single WhatsApp reply. Come ten minutes early — we will look after the rest.
Reserve via WhatsApp