Family Reflexology · West Surabaya

The calm of a resort,
in one hour, in the heart of the city.

Polaris is a small sanctuary where tired bodies find their way home — soft voices, unhurried hands, rooms that are fragrant and orderly.

4,7100 Google reviews

West Surabaya · near Pakuwon · EN · 日本語 · 한국어 · 中文

Reserve via WhatsApp

Offers

Polaris Offers

Super VIP Room

Super VIP Room

Enjoy your session in the Super VIP room — more private and serene. Mention it when you book.

Couple Package

Couple Package

Two side-by-side treatments for you and someone dear — a quiet moment shared.

The Essence of Polaris

The quiet the city longs for

The luxury of Polaris lies not in expensive things, but in the absence of disturbance. One hour here feels like a day away — without ever leaving Surabaya.

Serene

A room that guards your silence

No loud music, no glowing television. Soft light, the scent of sandalwood and ylang-ylang, and voices that never rise — the atmosphere is part of the treatment.

Warm

The hospitality of East Java

Guests are greeted by name, welcomed with warm ginger brew or jasmine tea, and sent home with a farewell cup. For the whole family — from grandparents to teenagers.

Precise

A consistently measured touch

Our therapists work at the pressure you choose — and keep it steady until the very last minute. Cleanliness is checked before every session.

Treatments & Prices

Choose your body’s journey home

Twelve treatments drawn from the great traditions of the East — Indonesia, China, Japan and Thailand — each with its own purpose, delivered with the same unhurried calm.

Most Loved

Foot Reflexology

60′ · 90′ · 120′

The Polaris signature — gentle pressure on the reflex points of the feet, in a quiet leather recliner.

from Rp 127.000

From Thailand

Thai Massage

60′ · 90′ · 120′

Yoga-like stretches and rhythmic pressure in the Nuad Thai tradition, without oil — for a body longing to be supple again.

from Rp 175.000

The Complete Package

Paket POLARIS 120

120 ′

A 90-minute full body massage paired with your choice of Back/Head, Totok Wajah, or Foot Reflexology for 30 minutes.

from Rp 270.000

The Ritual That Never Changes

01

Welcome drink

Warm ginger brew or jasmine tea as you arrive — sit down; there is no need to hurry.

02

A warm foot soak

Salt and slices of lime open every session, calming the feet before they are touched.

03

A hot towel, mid-session

Warmth that releases the last of the fatigue, just as the body truly settles.

04

A closing tea

Before you leave, a cup of tea closes the ritual — so the calm follows you home.

The Polaris Story

Rooted in the words and soil of Java

Polaris is the guiding star — and its fragrance is rooted in Javanese gardens. Jasmine and ylang-ylang, our two signature blossoms, flow into Polaris’s signature batik motif: Lung Melati — a bouquet of jasmine blooming quietly among strings of beads, curls, and ylang-ylang buds.

Ruang terapi Polaris yang temaram dengan headboard gunungan menyala hangat di atas tempat tidur pijat

The Treatment Rooms

Silence, by design

Each room is designed so neighbouring conversations disappear and your phone never feels necessary. Lung Melati walls, sandstone linen, and one signature scent that never changes.

Tangan terapis Polaris memijat titik refleksi pada telapak kaki tamu, dengan handuk tergulung rapi

Foot Reflexology

The journey begins at the soles

Foot reflexology is our signature — an Eastern tradition, in the calm of a leather chair. Each point is pressed slowly, unhurried, until your steps feel lighter on the way home.

View the Treatment Menu

Gallery

Rooms that wait in quiet

The quiet you seek,
the calm that stays.

In Our Guests’ Words

Those who walk home lighter

4,7100 Google reviews
Clean, cozy cabins and genuinely attentive, individual care. I was pleasantly surprised that my feet were washed at the entrance. They paid attention to all my wishes, and the massage was high-quality.
Victoria Nikora · Google review
So long since I felt this good. The therapist is quiet and calming, the staff helpful and friendly. I even left my phone behind and they kept it safe for me.
Saras Sadanti · Google review
Every staff is really so kind. Really excellent service. I want to come again next time. Highly recommended.
Kim Taehyung · Google review

FAQ

Frequently asked questions

Where is Polaris and how do I get there?
Polaris is at Pakuwon Square, Jl. Mayjend. Jonosewojo No. 25 Blok AK 2, Lidah Wetan, Lakarsantri, West Surabaya 60213 — near Supermal Pakuwon Indah and the Graha Famili area. Paid parking is available for Rp 8,000. Get directions on Google Maps →
What are the opening hours?
Monday to Friday 10:00–21:00, Saturday and Sunday 10:00–22:00.
Do I need to book, or can I walk in?
Walk-ins are welcome whenever a slot is free. A quick WhatsApp reservation is recommended so your room is ready and you avoid waiting.
What is the price range and how can I pay?
Treatments start from Rp 88,000; Foot Reflexology starts from Rp 127,000 for 60 minutes. The full menu is above. We accept cash, QRIS, and bank transfer.
Is it suitable for families and elderly guests?
Yes. Polaris is designed as a family reflexology sanctuary — from grandparents to teenagers. A lift makes access easy for elderly guests, and a Super VIP Room is available for added privacy.
Do you welcome international guests?
Absolutely. Our site and menu are available in Indonesian, English, Japanese, Korean, and Chinese, and we are used to welcoming guests from around the world.

Visit Us

Arrive ten minutes early —
a warm foot soak awaits

Address

Pakuwon Square, Jl. Mayjend. Jonosewojo No. 25 Blok AK 2
Lidah Wetan, Lakarsantri, Surabaya Barat 60213

Get directions on Google Maps →

Opening Hours

Monday–Friday · 10.00–21.00
Saturday–Sunday · 10.00–22.00

No Queues

Your room is ready before you arrive

Your session is confirmed in a single WhatsApp reply. Come ten minutes early — we will look after the rest.